What We Collect and Why It Matters
When you open an account with us, we collect the details required to run it: your name, contact information, and the payment credentials linked to bKash, Nagad, or Rocket. Transaction records are kept to process deposits, handle withdrawals, and resolve any payment queries you raise through
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our support channel. We also log device and session data — browser type, IP address, and login timestamps — to detect unusual access patterns and protect your wallet from unauthorised activity. Cookies help us remember your session preferences so you do not have to re-enter settings
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on every visit from your mobile device. We do not sell your personal data to third parties. Where we share data with payment processors or identity verification services, those partners operate under contractual obligations that mirror our own standards. Your data is retained for as long
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as your account remains active and for a period thereafter as required by applicable financial record-keeping rules. Whether this service is available in your specific location depends on your local law and eligible regions — eligibility is your responsibility to confirm before using the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.